Do you support wholesale orders?
Yes. We support wholesale buyers and online sellers in 30+ countries. Contact us for bulk quantities, packaging, and shipping options.
What is your minimum order quantity (MOQ)?
For ready-stock items we accept small trial orders, starting from sample quantities, and you can mix styles in one order. For custom-made items the MOQ depends on the style and process โ send your design and we will confirm the exact MOQ with your quote within 24 hours.
Can I order samples before a bulk order?
Yes. Sample orders are welcome so you can check quality, plating, and weight before committing to bulk quantities.
Can I mix different styles in one order?
Yes. Mixed-style orders are accepted, from a handful of pieces per style up to full cartons. This is how many gift shops and online sellers test what sells.
Can you make custom keychains or packaging?
Yes. We produce made-to-order zinc alloy keychains and charms, soft enamel designs, multiple plating finishes, logo tags, custom backing cards, and retail packaging. Send artwork, drawings, or product photos and we confirm feasibility, quantity, and production time before payment.
How long does production and processing take?
Ready-stock orders are usually processed within 1-3 business days. Custom production time depends on the project and is confirmed in writing before you pay.
Where do you ship from?
Orders ship from our warehouse in Yiwu, Zhejiang, China.
How long does shipping take?
Typically 5-12 business days to the United States and 7-20 business days to most other destinations after dispatch, depending on the shipping method you choose.
Who pays customs duties or import taxes?
Import duties, taxes, and customs fees are the buyer's responsibility unless otherwise agreed in writing.
How do I pay?
We confirm the available payment options together with your quote, before any payment is made.
Do you work with promotional products companies and corporate buyers?
Yes. Promotional products distributors, corporate gift buyers, and agencies regularly source both ready-stock and custom-branded keychains from us.
How do I get a quote?
Email or WhatsApp with product links, photos, or artwork plus your target quantity and destination country. We reply within 24 hours.